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Mission

Every day, our 427,000 employees across the world work together to:

  • Improve the Quality of Life of all those we serve. We strive to design solutions that improve people’s wellbeing, process efficiency and infrastructure reliability and quality.
  • Contribute to the economic, social and environmental development of the cities, regions and countries where we operate. We demonstrate this commitment every day by employing tens of thousands of people locally at our sites worldwide and contributing to their fulfillment and career development. 

    As a company that promises to improve the quality of life of people, corporate responsibility lies at the core of everything we do.  Better Tomorrow 2025  is designed to keep us on track in relation to our aspirations as a responsible business. It aligns with our corporate strategy and supports our business development, increases our influence and helps us retain and grow services with existing clients.

 

Our Values

More than 95% of our 427,000 employees work on our sites, in daily contact with our clients and consumers. Our employees, who through their commitment and dedication personify Sodexo’s unique values of Service Spirit, Team Spirit and Spirit of Progress, are our greatest asset.

 

Service Spirit

  • Clients and consumers are at the centre of everything we do.

  • To serve them well on a daily basis, we have to demonstrate our availability and responsiveness, to anticipate their expectations and to take pride in satisfying them.

  • Sodexo has become a global company but we remain locally-focused; our managers in the field are true entrepreneurs, close to their clients and empowered to make decisions.

 

Team Spirit

  • It is an absolute need in all of our operations, our business units and administrative officers, as well as in our management committees.

  • Each person's skills combine with other team member's knowledge to help ensure Sodexo's success.

  • Teamwork depends on the following: listening, transparency, respect for others, diversity, solidarity in implementing major decisions, respect for rules and mutual support, particularly in difficult times.

 

 Spirit of Progress

  • Out will, but also the firm belief that one can always improve on the present situation.

  • Acceptance of evaluation and comparison of one's performance, with one's colleagues in the company on with one's competitors.

  • Self-assessment, because understanding one's successes as well as one's failures is fundamental to continuous improvement.

  • A balance between ambition and humility.